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The daily ‘walk-in’ service has been replaced with a telephone service. Please call 01752 431124 to arrange a telephone consultation, on a day that you know you will be able to answer your mobile in a safe and quiet place. During the call, you will be fully assessed by a senior doctor or nurse. If we do need to see you face-to-face, we will arrange a suitable time for you to come in after that call.  

If you have an essential or urgent sexual health, HIV, pregnancy or contraception need, please phone our main number 01752 431124 and we will offer you telephone assessment. (We are closed Tuesday afternoons after 12.30pm). 

SHiP services at the Zone and Cumberland Centre are being coordinated from SHiP Derriford. Please check our Young Persons page or The Zone website for their operating status.

Derriford Hospital

SHiP Derriford Hospital is our main hub for STI, HIV, contraception and abortion services.

Clinic times
Mon 08:10-17:00
Tues 08:10-12:30 (closed afternoons)
Wed 08:10-19:00
Thur 08:10-19:00
Fri 08:10-17:00

The walk-in service has been replaced by telephone triage. Please call our main number.

Free condoms by post for 16-24 year olds – Link.

STI testing: Please use our free online testing service, or call us for a telephone consultation.

Test results: You will receive your results within 14 days of testing or sending your kit in the post.

Routine Contraception: Your GP can still provide contraception and emergency contraception. If you normally get your contraception or sexual health services from SHiP, please call us.

Implants and coils due to expire: if you are concerned that your contraceptive implant or coil is due to expire, there is new expert advice that these devices are safe to stay in place and remain effective for one year beyond their expiry date – please call us to discuss options with us

Emergency contraception (the morning after pill) is available at enhanced pharmacy providers across the Plymouth and Devon. Please see our Emergency Contraception page for full list (free to women under 25).

The Pregnancy Advisory Service is still operating. A nurse or doctor will call you in advance of your appointment in the days before. Please read the information on the link above now, make sure your phone is switched on and you are in a quiet place where you can talk​. Call us on 01752 431129 for new enquires.

If you are a person living with HIV, updates on how coronavirus may affect you are available at the links below. In summary:

1. People with CD4 >200 and undetectable on ART are considered at no greater risk than the general population; follow general advice

2. People with CD4 <200, detectable viral load or not on ART may be at higher risk of severe illness; follow general advice

3. People with a CD4 count <50 or opportunistic illness in last 6 months; follow shielding advice for extremely vulnerable

There is no current threat to antiretroviral supplies in the UK. Please contact us a month before your current prescription is due to run out to arrange a prescription.


    Closed Bank Holidays

    Cumberland Centre

    Mondays only 8am – 8pm.

    Call 01752 431124 to make an appointment.

    The Zone (under 25s)

    SHiP services are available to young people at the Zone. We offer free STI test kits, pregnancy testing and general support to 16-25 year olds, or online STI test kits that are sent in the post.

    There is no walk-in service.

    The Zone opening times are:

    • Monday 10am – 7pm
    • Tuesday 10am – 5pm
    • Wednesday 10am – 7pm
    • Thursday 10am – 7pm
    • Friday 10am – 5pm

    Contraception nurses are available on:

    • Wednesday 10am – 6.30pm
    • Thursday 10am -6.30pm
    • Friday 10am – 4.30pm 

    Please call 01752 431124 to make an appointment.

    Tavistock clinic

    SHiP at Tavistock is available at Tavistock clinic, for those who would find attending here more convenient than other venues.

    We provide contraception and some STI testing and treatment services.

    Clinic times (appointment only)
    1st, 3rd (and 5th) Tuesday of the month, 09:00-12 noon.

    Please call 01752 431124 if you need an appointment and let our team know you would prefer to be seen in Tavistock if appropriate.

    Kingsbridge Hospital

    Alternate Thursdays only 2.30pm – 6.30pm

    Please call 01752 431124 to make an appointment.

    The Eddystone Trust (HIV)

    The Eddystone Trust provides a range of HIV and sexual health information and support across Plymouth.