Our phones will be answered from 08:15 until 15:30 on Monday Wednesday Thursday & Friday
and on Tuesday 08:15 until 12:00

We do not run a walk-in service. The walk-in service has been replaced by telephone triage.
Please call our main number
01752 431124. We will never call you from a withheld number.

Personal Health Record (PHR)

You will be asked to sign up to a Personal Health Record (PHR) if you are requesting a postal test kit or requesting free condoms.  To register to our PHR you will need your own personal email address and your own personal mobile phone number.


You must only set up an account for yourself.  Shared email addresses / shared mobile numbers cannot be used.  By registering to our PHR you are consenting for us to contact you by email or mobile phone number (including text messages and voicemails). Accounts found to have duplicated mobile numbers will be deactivated.

Free condoms apply to 13–24-year-olds only.

Don’t have a personal email or mobile number?

Please do not worry, you can access a postal test kit and free condoms by calling us on (01752) 431124.


If you are under the age of 25, you can attend The Zone on Union Street, Plymouth where you are able to access STI testing , condoms and contraception.

Please click on links below to sign up to either service:

Postal Test Kits                                                                  Condoms 

If you are already registered to the PHR you will need to login using your email address and password.  If you have problems logging into your account, please call us on (01752) 431124 for help.


For regular updates and news, please follow us on:

Order a home STI test kit online
If you would prefer to test at home, you can order a free SHiP postal test kit online.
Answer a few questions about yourself and we will send the right test for you.
Results will be sent by SMS. All responses are encrypted and confidential.
For Repeat Progestogen – Only Pill

Sexual Health in Plymouth is a partnership between University Hospitals Plymouth NHS Trust,
Plymouth City Council, The Zone and the Eddystone Trust.